Installation procedure for MT5 EA (Expert Advisor) and MT5 indicator

Table of Contents ●Step 1: Download ●Step 2: Extracting the Downloaded Files ●Step 3: Installing EA and Indicator Files 　●Installing EA 　●Installing Indicators ●Step 4: MT5 Settings ●Step 5: Applying EA and Indicators 　●Applying EA 　●Applying Indicators ●How to Reset Web Authentication (Account Change) ●List of Authentication Error Messages and Solutions ●Links Related to EA and Indicator Settings

Step 1: Download

Click [Download Products] on My Page to display the download list page for the products you purchased. Click on the product you want to download. The details page will be displayed below. Click the [Product File] button to download the product. For products with new web authentication, the fields for entering account number and selecting broker have been removed, and "Unregistered" is displayed.

Step 2: Extracting the Downloaded Files

Extract the downloaded file (zip file). For products that are subject to new web authentication, the structure consists of a folder and an ex5 file directly under the zip folder as shown in the figure below. The ex5 file name at the end of the zip folder includes about 8 alphanumeric characters, which are necessary for the new web authentication, so please do not change or delete it. The folder may contain various files, including Indicators folder, Libraries folder, PDF files, and DLL files, besides the ex5 file. Please follow the seller's instructions regarding the installation of DLL files.

Step 3: Installing EA and Indicator Files

【Installing EA】
① Launch MT5 (MetaTrader 5). Double-click the icon.
② Click [File] → [Open Data Folder] at the top left of the MT5 screen.
③ A window will appear as shown below. Double-click [MQL5].
④ Double-click [Experts].
⑤ Place the ex5 file from Step 2 inside [Adviser] in [Experts].
⑥ If there are files in the Indicators or Libraries folders, place those files in the same folder within [MQL5]. If there are any other files that require installation, please place them in the folder specified by the seller.
The installation of the EA is now complete. Close this folder and proceed to Step 4. 【Installing Indicators】 ① Launch MT5 (MetaTrader 5). Double-click the icon.
② Click [File] → [Open Data Folder] at the top left of the MT5 screen.
③ A window will appear as shown below. Double-click [MQL5].
④ Double-click [Indicators].
⑤ Place the ex5 file from Step 2 inside [Examples] in [Indicators].
⑥ If there are files in the Libraries folder, place those files in the same folder within [MQL5]. If there are any other files that require installation, please place them in the folder specified by the seller.
The installation of the indicator is now complete. Close this folder and proceed to Step 4.

Step 4: MT5 Settings

① Click [Tools] → [Options] at the top of the MT5 screen.
② A window will appear as shown below. Check "Allow automated trading" and "Allow DLL imports" in the [Expert Advisors] tab, then click [OK] and restart MT5. 　　　

Step 5: Applying EA

【Applying EA】 ① Click the "+" mark in the [Adviser] section of the [Expert Advisors (EA)] in the MT5 [Navigator] window.
② A list of EAs will be displayed. Drag and drop (or double-click) the EA you installed in Step 3 onto the chart.
③ A window will appear as shown below. Click [OK]. For EAs that can configure parameters, you can set them on this screen. Please refer to the product manual or GogoJungle product page for necessary settings. Parameters can be changed later as well.
④ If authentication is successful, "Authentication Success: by GogoJungle" will be displayed in the [Expert] tab inside the [Toolbox] at the bottom left of the chart. If the EA is enabled and trading automatically, the icon at the top right of the chart will turn green as shown in the figure below. If you encounter authentication failure or an error, please refer to 【List of Authentication Error Messages】. The application of the EA is now complete. 【Applying Indicators】 ① Click the "+" mark in the [Indicators] (also shown as [Indicator] etc.) in the MT5 [Navigator] window.
② A list of indicators will be displayed. Drag and drop (or double-click) the indicator you installed in Step 3 onto the chart.
③ A window will appear as shown below. Click [OK]. For indicators that can configure parameters, you can set them on this screen. Please refer to the product manual or GogoJungle product page for necessary settings. Parameters can be changed later as well.
④ If authentication is successful, "Authentication Success: by GogoJungle" will be displayed in the [Expert] tab inside the [Toolbox] at the bottom left of the chart. Indicators do not show a face icon at the top right of the chart. If authentication fails or an error occurs, please refer to 【List of Authentication Error Messages】. The application of the indicator is now complete.

How to Reset Web Authentication (Account Change)

① After stopping the EA and indicators running on MT4, click the reset button on the download details screen to clear the account information. * Please note that promotional campaign products cannot be reset. ② After resetting, it will return to an unregistered state. Please operate on the MT4 you want to change to. Re-downloading the product file is unnecessary.

List of Authentication Messages and Solutions

Below is a list of error messages displayed during authentication and their solutions. If you cannot resolve the error, please contact us via the site.

	Message (will be followed by : by GogoJungle)	Japanese	Cause and Solution
1	Authentication success	Authentication Success	Successfully authenticated with real account and demo account.
2	Authentication failure - Please allow use of DLL	Authentication failure - Please allow the use of DLL	The setting in MT4 [Allow DLL Imports] is unchecked. Please check [Allow DLL imports] in the [Expert] tab in [Tools] → [Options].
3	Authentication failure - Please allow automatic trade	Authentication failure - Please allow automated trading	Please check [Allow automated trading] in the [Expert] tab in [Tools] → [Options].
4	Invalid file name. Please download again from our site	Authentication failure - [File Name].ex4 is invalid. Please redownload from the site	The authentication identifier does not match the file name correctly. Please redownload from the site and apply it directly to MT4. If the downloaded ex4 file does not have the identifier, please contact the site.
5	Authentication failure - Another account number has already been registered. Please reset the account number from the site.	Authentication failure - Another account number has already been registered. Please reset the account number from the site.	This is because it is already being used in another MT4 account. Reset (initialize) the account information using the reset function on the product download page, and then apply it to MT4 again.
6	Authentication failure - Information on authentication is insufficient. Please inquire from the site.	Authentication failure - Processing error	If the issue does not improve after some time, please reach out for help.
7	Authentication failure - Error connecting to server	Authentication failure - Error connecting to the authentication server.	The connection failure may be due to timeouts. Please ensure that you are correctly logged in to your MT4 account and check your connection status.
8	Authentication failure - Sales ID could not be retrieved correctly. Please inquire from the site.	Authentication failure - Sales ID could not be retrieved correctly. Please inquire from the site.	Insufficient information required for authentication (product information, purchase information, etc.) is the cause.
9	Authentication failure - Product ID could not be obtained correctly. Please inquire from the site.	Authentication failure - Product ID could not be obtained correctly. Please inquire from the site.	Insufficient information required for authentication (product information, purchase information, etc.) is the cause.
10	Authentication failure - Account number could not be obtained correctly. Please inquire from the site.	Authentication failure - Account number could not be obtained correctly. Please inquire from the site.	The cause is that the MT4 account number could not be obtained.
11	Authentication failure - Product has been disabled.	Authentication failure - The product has been disabled.	The cause may be communication issues due to timeouts. If the issue does not improve after a while, please reach out for help.
12	Authentication failure - Could not get broker name and account number.	Authentication failure - Could not get broker name and account number. Please delete the EA and indicator and apply them again.	The cause is that the broker name and account number could not be obtained. Please reapply the EA and indicator.
13	Authentication failure - Thank you to apply for the account number from My page.	Authentication failure - Please apply for the account number from My Page.	This is an old web authentication method where you need to enter your email address in the parameters of the EA or indicator. You need to register the MT4 account number for use on My Page.
14	Authentication failure - Product has not been purchased yet.	Authentication failure - Product is not purchased yet. Please inquire from the site.	This is due to the lack of purchase information.