Frequently asked questions
Q.
If you purchase once, you will be deployed twice in the card statement. Why?

A.
If the customer"s card is a debit card, the purchase price is settled at the time of purchase, stated in the details, listed again in the payment details after a certain period, then again, after a certain period, refund one time to the card statement. We have received many questions about the details. After confirming with a payment agency, it is said that it is a deduction for confirming the effectiveness of the debit card (for credit), and it seems that it is automatically refunded. is. It is a guide 45 days after the order date, but the detailed refund time varies depending on each card company. We are sorry for the detailed refund date, but I would be grateful if you could check the bank statement and use the card company you are using.
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■ Important Matters and Risk Warnings Regarding Investment Products 【Financial Instruments Business Operator】
GogoJungle Inc.
Registration: Director-General of the Kanto Local Finance Bureau (Financial Instruments Business) No. 1960
【Member Association】
Japan Investment Advisers Association
【Fees and Expenses】
The use of software, e-books, investment advisory services, etc., provided on our platform involves purchase prices determined for each product.
Additionally, when conducting actual financial instrument transactions (such as FX or CFD trading), costs such as transaction fees and spreads (the difference between the sell and buy price) may be incurred through the connected brokerage firms.
【Margin and Risk of Loss】
Transactions such as FX (Foreign Exchange Margin Trading) and CFD (Contract for Difference) allow for trading in amounts exceeding the deposited margin.
Therefore, due to sudden fluctuations in target indices (currency, commodity prices, etc.), there is a risk of incurring losses that exceed the deposited margin (loss exceeding principal).
Furthermore, financial instrument transactions involve risks such as price fluctuations, which may result in losses falling below or exceeding the initial investment principal.
【Nature of Services and Trading Entity】
The Company operates a platform (marketplace) providing investment software and information; we do not engage in the buying, selling, mediation, brokerage, or agency of financial instruments on behalf of customers.
The services and information provided are intended as reference for investment decisions and do not guarantee future profits or specific results.
While some services include investment advice, they do not constitute a mandate or solicitation to trade specific financial instruments.
Final investment decisions and the execution of trades must be made at the customer’s own risk and discretion.
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