Regarding a unresolved support case for a developer's product I previously joined, at spot, to modify the EA of a certain developer's product and to reset the support response. I am now independent, but having received a request from GogoJungle, I am providing limited-time support for those who are still unresolved from those responses at that time. If you fall into this category, please contact me via DM. -------------------------------------------------- My name is Gonzo. Thank you very much for taking the time to view this page among many. I am currently working as an IT consultant as my main profession. In the past, I worked at four of the world’s top consulting firms, and I have experience in project management and architecture for large-scale system development. I am now dedicating the high-level design philosophy and quality control know-how I cultivated from that career entirely to the development of trading systems. ■ Commitment to enterprise-level system design and quality In the EA and indicator industry, there are many cases relying on superficial data or black-boxed logic. However, I bring the strict perspective of an architect, developed through large-scale development, directly into trading systems. I thoroughly focus on the code behind the scenes that users cannot see—such as avoiding order competition in operation, handling abnormal values, and fail-safes (safety mechanisms) during spread widening—down to a single line of code and a single error handling. In an industry full of “tools that perform well only in tests,” I promise the robustness and quality expected of enterprise systems. ■ Not just “sell and finish”—hands-on field support experience I used to provide technical support and customer service in a trader community run by a certain developer. Although it was not a large-scale operation, I met real concerns and system troubles faced by users I connected with there, and I sincerely supported and guided them to resolution for each issue. Hearing users’ voices directly on the ground, and dedicating myself to tool improvement and support, this “hands-on experience” greatly informs my current development style, alongside an objective perspective as a consultant. ■ Customer-first philosophy No matter how advanced the logic, I believe a system is only complete when users can use it with peace of mind and actually operate it. Rather than simply selling a tool, post-purchase support and dialogue are more important than anything. Sharing information in line with changes in market conditions, and building a long-term, reliable partnership with users, is my top goal. I will support you with all my technology and experience. Let’s pursue the best possible results together. Thank you very much.