I directly called BitPoint's customer center.

Today I contacted a domestic cryptocurrency exchange
“BitPoint” about
to the customer center by phone.
https://bitcoin-newstart.com/bitpoint-helpdesk
BitPoint is a domestic exchange
that also accepts inquiries by phone
and is said to have strong support.
Compared to many cryptocurrency exchanges
that only handle inquiries by e-mail,
BitPoint has also offered telephone support for a long time.
I also have a BitPoint
account, but
I haven’t had any inquiries before,
and I’ve been trading normally.
This time, for the purpose of writing an article,
I actually called the support center
to ask for your cooperation.
The operators were
polite in their responses,
and my impression was particularly good.
So now, I’ve summarized the situation
in this article.
https://bitcoin-newstart.com/bitpoint-helpdesk