Are you going to ignore the mistake... But since you gave me the golden Kujoka (クオカ), I’ll forgive you ♪
Last time, Trust Lending, a social lending company, reported that it had released a “time-difference deal where only those who applied for guaranteed-recourse deals could apply 10 minutes earlier” →Here
Since I did not invest in guaranteed-recourse deals, I should have been excluded, but for some reason I became eligible for this preferential deal.
Even after that, Trust’s handling remained unsettled, so I looked it up on 2ch, and as everyone else did, it seems the time-difference deal was coming to non-eligible people as well.
So I sent a slightly critical inquiry.
Title: I subscribed to the newsletter, but there was no contact for Issues 74 and 75?
Even though I did not invest in Issues 69–72, Issue 73 arrived with an email that allowed applications 10 minutes in advance, whereas
Issues 74 and 75 did not receive a start-notice newsletter.
Especially Issue 75’s Select Fund was attractive, so I think I would have invested if I had known, which is frustrating.
Why didn’t the newsletter arrive? Or did you not issue the newsletter at all?
Please tell us.
Thank you for your continued support.
This is Trust Lending, the social lending service.
Thank you very much for your inquiry.
Regarding the recent newsletter, due to the mass sending to eligible customers,
depending on the customer’s situation, the reception time may be delayed by about 1–2 hours.
Also, for some deals we may post on the website rather than sending a newsletter, so
please understand.
From now on, we will consider and distribute information so that everyone can review the deals.
As we have received many inquiries from customers, we are moving up the originally planned deals to release them earlier,
and we will strive to bring the release times forward as much as possible, so please understand.
【Depending on your situation, the reception time may also be delayed by about 1–2 hours】
On 2ch, there were posts saying you can’t apply if the start time has passed even if the deal notice arrives late,
but usually even with mass mailings, the newsletter arrived before the start time, didn't it? And this time, with my email address, it wasn’t a matter of a time lag, the email itself didn’t arrive.
It seemed that the newsletter was set differently this time as well...
(Or perhaps there was more leeway in timing before, and this newsletter was just barely on time?)
Also,【Issue 69–72 did not invest, but Issue 73 arrived with an email that allowed applications 10 minutes in advance】
is something they just ignore, right?
Like the time the newsletter arrives,“explain any minor, justifiable issue properly”
but when they clearly made a mistake by setting eligibility for all customers,“if it’s clearly their own mistake, ignore it”
I dislike this kind of handling by companies... but oh well, I suppose.
The world has many companies that handle things like this, so compared to that, Trust’s response is normal, right (・_・;))
【Birthday Gift: A Shimmering Golden】
Next, a good topic: the birthday present for Trust Lending, a QUO card gift.
A splendid golden Mt. Fuji
Cherry blossoms are in full bloom, and it’s quite festive♪
I feel it will bring good fortune, so I’ll keep it for a while instead of using it♪
If you invest with Trust Lending, every year you’ll receive a QUO card as a birthday present, which is a good deal.
【IG Securities has filed a formal complaint】
The swap points for the FX pair BRL/JPY, which is handled only by IG Securities, were drastically reduced from the 3/11 accrual
I immediately investigated the pricing of the swap points and sent a complaint email that leaves no room for excuses
I will post this exchange in the next article.
If you create a card or open an FX account, you can receive rewards over 10,000 yen
【Points site Hapitas】
(Please edit this part for publication to the purchaser)
